The Golden Rule says: do unto others as you want to be treated but the Platinum Rule says: do unto others as they want to be treated. Only 25% of the population is “like you” in their mannerisms and style. Understanding the other 75% is the key to communicating.
I use a short questionnaire that helps me determine a potential client’s personality style which is critical to make sure we understand each other. The process takes approximately 30 minutes from start to finish and can be really fun.
Let me know if you’re interested.